Can you send my tickets to my hotel in Japan?

Yes, of course! We’ll need 4 things from you:

  1. The hotel name
  2. The hotel address
  3. Your arrival date
  4. The name on the room reservation

This should help to ensure that the hotel holds the mail. Problems with hotel shipping are extremely rare, but it is your responsibility to ensure that it is safe to ship there. Please note that hotels don’t hold mail for customers who don’t have a reservation.

Our standard procedure is to hold the tickets at our office, then send them a few days before you arrive at your hotel. This ensures that the hotel doesn’t have to hold them for very long.